General Data Protection Regulation (GDPR) Compliance
Last Updated: May 22, 2024
Jaslemo is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR). This document outlines how we collect, use, store, and protect your information.
1. Data Controller
Jaslemo acts as the data controller for personal information collected through our services. You can contact us at:
Email: help@jaslemo.com
Address: I. Shraha St, 6, Chernihiv, Chernihiv Oblast, Ukraine, 14000
Phone: +380673713434
2. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
- Legal Obligation: Processing is necessary for us to comply with the law
- Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests
3. Personal Data We Collect
We may collect and process the following categories of personal data:
- Identity information including name and username
- Contact information including email address, phone number, and physical address
- Account information including login credentials and preferences
- Technical information including IP address, browser type, device information, and usage data
- Communication data including messages, feedback, and support inquiries
- Transaction information including payment details and service history
- Professional information relevant to the services we provide
4. How We Use Your Data
We use your personal data for the following purposes:
- Providing and delivering our services to you
- Processing transactions and managing your account
- Communicating with you about our services
- Responding to your inquiries and providing customer support
- Improving and optimizing our services
- Ensuring security and preventing fraud
- Complying with legal obligations
- Sending you marketing communications where you have consented
5. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Third-party vendors who perform services on our behalf, such as hosting, payment processing, and analytics
- Legal Authorities: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
We do not sell your personal data to third parties. All third parties we work with are required to respect the security of your personal data and treat it in accordance with the law.
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions confirming adequate protection in the destination country
- Other legally approved transfer mechanisms
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- For the duration of our contractual relationship
- As required by legal, accounting, or reporting obligations
- Until you withdraw your consent for processing based on consent
- As necessary to establish, exercise, or defend legal claims
When personal data is no longer needed, we will securely delete or anonymize it.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
9. Exercising Your Rights
To exercise any of your rights, please contact us at:
Email: help@jaslemo.com
Phone: +380673713434
We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of any such extension.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized or unlawful processing
- Accidental loss, destruction, or damage
- Unauthorized access or disclosure
Security measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
11. Automated Decision-Making and Profiling
We do not use your personal data for automated decision-making or profiling that produces legal effects or similarly significantly affects you, unless:
- You have given explicit consent
- It is necessary for entering into or performing a contract
- It is authorized by law
If we engage in such processing, we will inform you and provide information about the logic involved and the significance and consequences of such processing.
12. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete such information.
13. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your use of our services. For detailed information about our use of cookies, please refer to our Cookie Policy.
14. Changes to This Policy
We may update this GDPR compliance document from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending you an email notification for significant changes
We encourage you to review this document periodically to stay informed about how we protect your data.
15. Contact Information
If you have any questions, concerns, or requests regarding this GDPR compliance document or our data protection practices, please contact us:
Jaslemo
I. Shraha St, 6, Chernihiv, Chernihiv Oblast, Ukraine, 14000
Email: help@jaslemo.com
Phone: +380673713434
Website: jaslemo.com
This document is provided for informational purposes and represents our commitment to GDPR compliance. It should be read in conjunction with our Privacy Policy and Terms of Service.